Shipping policy

Shipping Policy

Thank you for shopping with Yaksha by Sreelekha. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and ship your orders.

Shipping Coverage

We currently ship across India for International orders Whatsapp us on +91 8125431946

Shipping Charges

We offer flat-rate shipping across India.

  • Telangana & Andhra Pradesh: ₹120
  • Rest of India: ₹150

The shipping charge is fixed and does not depend on the number of items or quantity ordered. Whether you order one product or multiple products, the applicable flat shipping rate remains the same.

Shipping charges will be displayed at checkout.

Order Processing

  • Orders are processed within 6-7 working days after successful payment confirmation.
  • Orders are processed on working days only. Sundays and public holidays are not considered working days.
  • During festivals, sale events, or unforeseen circumstances, processing times may be slightly longer.

Delivery Time

Once dispatched, orders are generally delivered within 2-3 working days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

  • Remote or non-serviceable locations.
  • Weather conditions.
  • Natural disasters.
  • Public holidays.
  • Operational delays by courier partners.

Courier Partners

We ship orders using trusted logistics partners, including:

  • DTDC
  • India Speed Post

The courier partner will be selected based on your delivery location and service availability.

Order Tracking

Once your order has been dispatched, tracking details will be shared with you using the contact information provided during checkout.

You can use the tracking number to monitor your shipment until delivery.

DTDC:https://web.mydtdc.in/shop-or-ship-screen

Indian Speed Post:https://www.indiapost.gov.in/

Delivery Attempts

Our courier partners may make multiple delivery attempts. If the customer is unavailable or provides an incorrect or incomplete address, the shipment may be returned to us.

Additional shipping charges may apply if a returned shipment needs to be re-dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including:

  • Full name
  • Complete delivery address
  • Landmark (if applicable)
  • Mobile number
  • PIN code

Yaksha by Sreelekha will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged Packages

If your package appears damaged at the time of delivery, we recommend:

  • Please do not accept the parcel if it appears damaged, tampered and opened
  • Recording a continuous unboxing video.
  • Contacting us immediately if the product inside is damaged or incorrect.

Please refer to our Refund & Return Policy for eligibility and claim requirements.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Yaksha by Sreelekha

Phone / WhatsApp: +91 8125431936

Support Availability: 10.00 AM to 8.00 PM

Email: support@yakshabysreelekha.com